Privacy Policy

Last Updated · July 2026

1. Introduction

Mbuyu Watatu, part of The Bush Collection ("we", "us", "our"), respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

2. Information We Collect

When you submit an enquiry through our contact form, we collect the information you provide, which may include your first and last name, email address, phone number, arrival and departure dates, accommodation interest, and any special requests you share with us.

Our web host and third-party service providers may also automatically log standard technical information, such as your IP address, browser type, and pages visited, for security and performance purposes.

3. How We Use Your Information

• To respond to your enquiry and assist with planning your stay
• To process and manage reservations
• To communicate with you about your booking or request
• To improve our website and the services we offer

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Service Providers

We use a small number of trusted third-party services to operate this website:

• Formspree — processes and delivers contact form submissions to our reservations team.
• Cloudinary — hosts and delivers the images shown on this site.
• Google Fonts — delivers the typefaces used on this site, which may involve your browser requesting font files directly from Google's servers.
• WPX — our web hosting provider, which stores and serves the website itself.

Each of these providers processes data under their own privacy policies, which we encourage you to review.

5. Data Retention

We retain enquiry information for as long as reasonably necessary to respond to your request, manage any resulting booking, and meet our record-keeping obligations. You may request deletion of your information at any time, as described below.

6. Your Rights

You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

7. Data Security

We take reasonable technical and organisational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about this policy or how your information is handled, contact us at info@thebushcollection.africa.